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LandlordLaura
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| Joined: | Mon Aug 21st, 2006 |
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| Posts: | 1117 |
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Posted: Sat Apr 26th, 2008 05:16 pm |
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When you contact the Property Manager, please do so in writing and mail the letter by Certified Mail, Return Receipt Requested so that you have a record of the contact and proof that the letter was received by the property manager. Ask for a written reply from the property manager for follow-up. When phone calls are made and/or verbal conversation take place, there is no proof of what was discussed and/or what solution was agreed upon.
If you require a copy of your lease agreement, send the property manager a written request and ask for a copy to be provided to you within a reasonable time frame (ie. 5 days). If you are not aware of the current rules and regulations for the property, ask for a copy of the current policy. Again, past verbal conversations will not override written policy.
If you have noise complaints, first try speaking with the person who is causing the noise. The person may not realize how loud they are. Once you have made him/her aware of the problem, you may be happily surprised to see a change. If the noise problem continues after you have contacted the person, it is probably best to contact local law enforcement in addition to the property manager. When an officer responds to an incident, ask him/her for a copy of the incident report and keep it for your records. Send a copy to property management, along with a letter requesting that the problem be addressed.
In the future, if you do decide to move to a new space or location, do not depend on any verbal conversations that you have had with property management/property owner(s). Get everything in writing so that you have a clear understanding of what you are getting into and so that you can prove what was agreed upon. If an owner/property manager is not willing to put an agreement in writing (within your lease agreement) do not depend on it. Do not make any decisions based on verbal conversations.
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bluefoxoutlet15
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| Joined: | Sat Apr 26th, 2008 |
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Posted: Sat Apr 26th, 2008 04:17 pm |
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My mobile home has been on rental property for the past nine years. Yet neither the property manager nor the property owner has offered me a renewal on the lease for the past eight years. My decision to locate my mobile home into the present community was based on the property managers verbal stringent policies and the on property availability of manager for the home owners in this community.
1. No more than two vehicles per family dwelling
2. Indoor (only) pets allowed with a weight limit of 20 pounds.
3. No outdoor music nor other noise which would infringe on the neighbors
4. No vehicle repairs on property
5. Contact property manager if any tenant has a problem with any neighbors
6. No riding bikes in the main road of the community
7. Children are to play in their yard not neighbors
* I had inquired about a dirt road beside the property I was considering to rent as to wheather or not trash dumpsters were going there. Property manager assured me the dirt road was a mere service road with a chain across it and should I move there to contact her if I saw children playing on that dirt road. She further gave me the location of their trash dumpsters for those living in the community. Within the second year after having moved my house onto the present property, two trash dumpsters were placed less than 40 feet from my home onto the same dirt road. Nothing like being woke up at 5:30 in the mornings with dumsters being emptied.
Within the first three months I had a face to face meeting with the property manager to discuss my out of pocket proposal for adding a natural area, a brickchip driveway, the planting of thirteen cypress trees and cutting down and removing several pine trees which were growing dangerously close to my mobile home. The property manager agreed to my proposal.
In February of 2007, a water run off pipe was buried under my driveway while at work without prior notice. In the process my driveway was damaged. I had a meeting with the property manager to discuss the damage. Property manager agreed to have the damaged driveway repaired. Here it is April of 2008 and still no repairs. On the same day a rain water run off was dug down infront of my mail box inwhich they installed preventing me from being able to drive up to it and retrieving my mail from the diver side of the car as I had been doing for the previous eight years. The location and easy access of the mailbox was one of the many reasons I made my decision to locate my home on the present property.
Over the past year or so several phone calls have been made to the property manager for the purpose of addressing neighborhood concerns ranging from excessive noise and personal safety concerns only to find a lack of concern by way of time lapse in return calls from property manager rangeing from one to three weeks in return phone calls.
Most recently, I returned home on April the 25th of 2008 only to find excessive loud music from my relatively new neighbor across the road from my house. As she is cleaning out her car with both passenger, driver door and trunk open with her radio playing and her young daughter screaming outside. I realized after entering my home and closing the door the music was still too loud to enjoy relaxing after having worked all day. I called the property manager and requested a return call. After waiting the fifteen minutes with no return call I decided to drive to the property managers house. And yes, he was home(husband and wife). I apologized for interupting his Friday evening and preceeded to share my concern of the loud music. The property manager assured me he would drive down in a few minutes to take care of the situation. Need I say, no attempt was made on his part to rectify this situation. After waiting for better than fifty minutes I attempted to contact his wife on her cell phone. I left a message requesting a return phone call. What can I say, here it is April 26th of 2008 and no return phone call.
Not only do I find it diffricult to relax at home but I find myself concerned for my personal safety. Due to lack of personal finances, moving my house off the property is not an option at this time. What are my options? Is there a legal avenue I can pursue? I have searched high and low for the one and only original lease I received at the time of moving onto the present rented property.
Last edited on Sat Apr 26th, 2008 04:24 pm by bluefoxoutlet15
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